Article 1: Definitions

1. Greenleaf bv, established in Moerbeke, KBO 0778.324.040 , is referred to as seller in these terms and conditions.
2. The other party to the seller is referred to as the buyer in these terms and conditions.
3. Parties are seller and buyer together.
4. The agreement means the purchase agreement between the parties.

Article 2: Applicability of general terms and conditions

1. These conditions apply to all quotations, offers, agreements and deliveries of services or goods by or on behalf of the seller.
2. Deviation from these terms and conditions is only possible if this has been agreed explicitly and in writing by the parties.

Article 3: Payment

1. The full purchase price is always paid immediately in the webshop . In some cases, a prepayment is expected for reservations. In that case, the buyer will receive proof of the reservation and the prepayment.
2. If the buyer does not pay on time, he is in default. If the buyer remains in default, the seller is entitled to suspend its obligations until the buyer has fulfilled its payment obligation.
3. If the buyer remains in default, the seller will proceed to collection. The costs related to such collection shall be borne by the buyer. These collection costs are calculated on the basis of the Decree on compensation for extrajudicial collection costs.
4. In the event of liquidation, bankruptcy, attachment or suspension of payment of the buyer, the seller’s claims against the buyer are immediately due and payable.
5. If the buyer refuses to cooperate with the execution of the assignment by the seller, he is still obliged to pay the agreed price to the seller.

Article 4: Offers, quotations and price

1. Offers are without obligation, unless a term of acceptance is stated in the offer. If the offer is not accepted within that period, the offer will lapse.
2. Delivery times in quotations are indicative and do not entitle the buyer to dissolution or compensation if they are exceeded, unless the parties have expressly agreed otherwise in writing.
3. Offers and quotations do not automatically apply to repeat orders. Parties must agree this expressly and in writing.
4. The price stated on offers, quotations and invoices consists of the purchase price including the VAT due and any other government levies.

Article 5: Right of withdrawal

1. The consumer has the right, after receipt of the order, within 14  days to dissolve the agreement without giving reasons (right of withdrawal). The period starts to run from the moment the (entire) order is received by the consumer.
2. There is no right of withdrawal if the products are custom-made according to its specifications or have a short shelf life.
3. The consumer can use a withdrawal form from the seller. The seller is obliged to make this available to the buyer immediately after the buyer’s request.
4. During the cooling-off period, the consumer will handle the product and the packaging with care. He will only unpack or use the product to the extent necessary to assess whether he wishes to keep the product. If he makes use of his right of withdrawal, he will return the unused and undamaged product with all accessories supplied and – if reasonably possible – in the original shipping packaging to the seller, in accordance with the reasonable and clear instructions provided by the entrepreneur.

Article 6: Amendment of the Agreement

1. review the agreement accordingly.
2. If the parties agree that the agreement will be amended or supplemented, the time of completion of the performance may be affected. The seller will inform the buyer of this as soon as possible.
3. If the change or addition to the agreement has financial and/or qualitative consequences, the seller will inform the buyer in writing in advance.
4. If the parties have agreed on a fixed price, the seller will indicate to what extent the amendment or addition to the agreement will result in an exceeding of this price.
5. Contrary to the provisions of the third paragraph of this article, the seller cannot charge additional costs if the change or addition is the result of circumstances that can be attributed to him.

Article 7: Delivery and risk transfer

1. As soon as the purchased item has been received by the buyer, the risk passes from the seller to the buyer.

Article 8: Investigations, Complaints

1. Buyer is obliged to inspect or have inspected the delivered goods at the time of delivery, but in any case within the shortest possible term. In doing so, the buyer should examine whether the quality and quantity of the delivered goods correspond to what the parties have agreed, or at least that the quality and quantity meet the requirements that apply to them in normal (trade) traffic.
2. Complaints regarding damage, shortages or loss of delivered goods must be submitted to the seller in writing within 10 working days after the day of delivery of the goods.
3. that part of the purchase price.
4. Slight and/or usual deviations in the industry and differences in quality, quantity, size or finish cannot be held against the seller.
5. Complaints regarding a particular product do not affect other products or parts belonging to the same agreement.
6. After processing the goods at the buyer, no more complaints will be accepted.

Article 9: Samples and Models

1. If a sample or model has been shown or provided to the buyer, it is presumed to have been provided only as an indication, without the item to be delivered needing to correspond to it. This is different if the parties have expressly agreed that the item to be delivered will correspond to it.
2. In agreements relating to immovable property, indication of the surface area or other dimensions and indications is also presumed to be intended only as an indication, without the item to be delivered needing to correspond to this .

Article 10: Delivery

1. . The costs of the delivery are for the buyer.
2. If the buyer refuses to take delivery or is negligent in providing information or instructions necessary for the delivery, the seller is entitled to store the item at the expense and risk of the buyer.
3. If the goods are delivered, the seller is entitled to charge any delivery costs.
4. If the seller needs information from the buyer for the execution of the agreement, the delivery time will commence after the buyer has made this information available to the seller.
5. A delivery term specified by the seller is indicative. This is never a deadline. If the term is exceeded, the buyer must give the seller written notice of default.
6. Seller is entitled to deliver the goods in parts, unless the parties have agreed otherwise in writing or the partial delivery has no independent value. In case of delivery in parts, the seller is entitled to invoice these parts separately.

Article 11: Force majeure

1. If the seller cannot, cannot timely or not properly fulfill his obligations under the agreement due to force majeure, then he is not liable for damage suffered by the buyer.
2. For the parties, force majeure means in any case any circumstance that the seller could not take into account at the time of entering into the agreement and as a result of which the normal performance of the agreement cannot reasonably be performed by the buyer. may be required, such as, for example, illness, war or threat of war, civil war and riot, acts of war, sabotage, terrorism, power failure, flooding, earthquake, fire, occupation, strikes, exclusion of workers, changed government measures, transport difficulties, and other disruptions in the seller’s business.
3. Furthermore, the parties understand force majeure as the circumstance that suppliers on which the seller depends for the execution of the agreement, do not fulfill the contractual obligations towards the seller, unless the seller can be blamed for this.
4. If a situation as referred to above arises as a result of which the seller cannot fulfill its obligations towards the buyer, those obligations will be suspended as long as the seller cannot fulfill its obligations. If the situation referred to in the previous sentence has lasted 30 calendar days, the parties have the right to dissolve the agreement in whole or in part in writing.
5. If the force majeure continues for more than three months, the buyer has the right to dissolve the agreement with immediate effect. Dissolution is only possible by registered letter.

Article 12: Transfer of rights

1. Rights of either party under this Agreement may not be transferred without the prior written consent of the other party. This provision applies as a clause with effect under property law as referred to in Section 3:83(2) of the Dutch Civil Code.

Article 13: Retention of title and right of retention

1. The goods present at the seller’s and the delivered goods and parts remain the property of the seller until the buyer has paid the entire agreed price. Until that time, the seller can invoke his retention of title and take back the goods.
2. If the agreed amounts to be paid in advance are not paid or not paid on time, the seller has the right to suspend the work until the agreed part has been paid. In that case, there is creditor default. In that case, a late delivery cannot be invoked against the seller.
3. Seller is not authorized to pledge or encumber in any other way the goods subject to retention of title.
4. Seller undertakes to insure the goods delivered to buyer under retention of title and to keep them insured against fire, explosion and water damage as well as against theft and to provide the policy for inspection on first request.
5. If goods have not yet been delivered, but the agreed prepayment or price has not been paid as agreed, the seller has the right of retention. In that case, the item will not be delivered until the buyer has paid in full and in accordance with the agreement.
6. In the event of liquidation, insolvency or suspension of payment of the buyer, the obligations of the buyer are immediately due and payable.

Article 14: Liability

1. Any liability for damage arising from or related to the performance of an agreement is always limited to the amount paid out in the relevant case by the liability insurance(s) taken out . This amount is increased by the amount of the deductible according to the relevant policy.
2. Not excluded is the seller’s liability for damage resulting from intent or willful recklessness on the part of the seller or his managerial subordinates.

Article 15: Complaint duty

1. Buyer is obliged to immediately report complaints about the work performed to seller. The complaint contains a description of the shortcoming that is as detailed as possible, so that the seller is able to respond adequately.
2. If a complaint is well-founded, the seller is obliged to repair it properly and replace it if necessary.

Article 16: Warranties The seller guarantees that the products and/or services comply with the agreement, the specifications stated in the offer, the reasonable requirements of soundness and/or usability and the on the date of the conclusion of the agreement existing statutory provisions and/or government regulations. The stated guarantee does not apply if the defect has arisen as a result of improper or improper use or if – without permission – the buyer or third parties have made changes or tried to make changes or have used the purchased item for purposes for which it was not intended. Article 17: Applicable law and competent court

1. On every agreement between the parties, only Dutch law applies.
2. The Dutch court in the district where Vitalic is established/has a practice/office has exclusive jurisdiction to take cognizance of any disputes between the parties, unless the law prescribes otherwise.
3. The applicability of the Vienna Sales Convention is excluded.
4. If one or more provisions of these general terms and conditions are deemed to be unreasonably onerous or invalid in legal proceedings, the remaining provisions remain in full force.